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pommier orthopédie

FAME Santé's Community

Testimonials
FAQ

Badis H, 42 years, Tripoli, Lebanon “Advised by a friend, I decided to bring my mother to France for her medical treatment. I wanted the best for her. After comparing a few agencies, I decided to trust FAME. Therefore in September 2012,  I came to France with my mother and children. The day of our arrival at the airport, our consultant Helen was waiting for us to drive us to our hotel. ...

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Will my insurance pay for my medical care?

There are different types of insurance. Feel free to ask your company if you're covered abroad and whether the intervention or treatement you are looking for are included in your contract.

Will my government refund my medical expenses?

Check with your local authorities because the reimbursement of medical expenses is not guaranteed in all countries . If necessary, we will give you a translated copy of your medical file and your invoice in the language of your choice.

When should I pay?

Once you accept the quote and confirm your wish to proceed with the preparations, 50% upfront payment is required. 30% of the total amount should be paid 15 days before arrival and the due amount within 10 days from the final invoice date.

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Your Needs, Our Solution

Wherever you may be, FAME gives you access to the French Health Care System via a wide range of quality services.

Our consultants will be with you with every step. Their mission is to listen, understand and answer to all your questions and needs. We share this commitment with our partners.

In order to achieve this, we work upon the following principles:

 

   We listen

 

 

The satisfaction of our customers is primarily based on listening to their needs. We offer a customized care and support with an emphasis on providing services that best meet your expectations.

 

    We adapt

 

 

Each customer deserves our complete attention. Our teams are sensitized to conduct their missions in respect of your customs and traditions.

 

    We seek progress

 

 

Each experience is a way to improve our performance. Taking into consideration our clients remarks and learning from their experiences is an opportunity to constantly improve our services quality for better satisfaction.

 

    We manage sustainably and responsibly

 

 

We put a great importance on the strong and durable trust relationship that we contract and build with our customers and partners.

This is the power of our success.