FAME Santé's Community
Badis H, 42 years, Tripoli, Lebanon “Advised by a friend, I decided to bring my mother to France for her medical treatment. I wanted the best for her. After comparing a few agencies, I decided to trust FAME. Therefore in September 2012, I came to France with my mother and children. The day of our arrival at the airport, our consultant Helen was waiting for us to drive us to our hotel. ...
There are different types of insurance. Feel free to ask your company if you're covered abroad and whether the intervention or treatement you are looking for are included in your contract.
Check with your local authorities because the reimbursement of medical expenses is not guaranteed in all countries . If necessary, we will give you a translated copy of your medical file and your invoice in the language of your choice.
Once you accept the quote and confirm your wish to proceed with the preparations, 50% upfront payment is required. 30% of the total amount should be paid 15 days before arrival and the due amount within 10 days from the final invoice date.
David T, 37 years, Watford, England
“After hesitating for a long time, I finally decided to be operated in France. The choice was not easy, but the seriousness of FAME teams reassured me.
Upon my arrival to France, I was greeted at the airport by my agent Anthony, who drove me to the clinic where I was able to meet the medical team. The doctor, who spoke fluent english, explained the procedure in great detail, and conducted some pre-operative tests. The next day, I was operated. Everything went perfectly well. The doctor and nurses came regularly to check on me and were really charming throughout my stay at the clinic.
Later on, Anthony took me to the hotel. The room was perfect and the hotel restaurant was delicious. Anthony had even a surprise for me: he had recorded the football game that I was not able to watch the day before (in previous discussions, I had mentioned being a big football fan).
Anthony really did everything to make me feel well. He was available and always there to help. My only regret is that, after leaving the clinic, I didn't stay in France long enough and I couldn't enjoy all the services offered by FAME”.
Badis H, 42 years, Tripoli, Lebanon
“Advised by a friend, I decided to bring my mother to France for her medical treatment. I wanted the best for her. After comparing a few agencies, I decided to trust FAME. Therefore in September 2012, I came to France with my mother and children.
The day of our arrival at the airport, our consultant Helen was waiting for us to drive us to our hotel. As agreed before our coming, Helen had dealt with everything in the smallest details. She had foreseen an attendant speaking Arabic to accompany my children in their visit to Paris and Disneyland while I was staying with my mother.
Her stay in the hospital went off smoothly. The day after our arrival my mother met the surgeon and the anesthesiologist in the presence of a translator. This was really reassuring for her.
After her operation, my mother stayed two days at the hospital for recovery. Meanwhile, nurse and surgeon were passing by to make sure everything was going well. Everybody was very considerate with us and Helen also thought of bringing Arabic magazines that my mother can read.
Finally, all services were consistent with our expectations and with the highest quality demanded.
We thank FAME for their hospitality and real professionalism.”