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FAME Santé's Community


Badis H, 42 years, Tripoli, Lebanon “Advised by a friend, I decided to bring my mother to France for her medical treatment. I wanted the best for her. After comparing a few agencies, I decided to trust FAME. Therefore in September 2012,  I came to France with my mother and children. The day of our arrival at the airport, our consultant Helen was waiting for us to drive us to our hotel. ...


Will my insurance pay for my medical care?

There are different types of insurance. Feel free to ask your company if you're covered abroad and whether the intervention or treatement you are looking for are included in your contract.

Will my government refund my medical expenses?

Check with your local authorities because the reimbursement of medical expenses is not guaranteed in all countries . If necessary, we will give you a translated copy of your medical file and your invoice in the language of your choice.

When should I pay?

Once you accept the quote and confirm your wish to proceed with the preparations, 50% upfront payment is required. 30% of the total amount should be paid 15 days before arrival and the due amount within 10 days from the final invoice date.

General Conditions of Use

The hereby legal notice defines the conditions under which PROFEEL Group provides the users its website, (hereinafter Site), and the conditions under which such users access and use this site.

These Terms of Use may be modified at any time. FAME Santé invites users to consult the terms regularly to stay informed about any changes.

The user acknowledges having read these Terms & Conditions and agrees to comply.


1.    Intellectual Property and Copyright

The whole of this website is subject to French legislation on copyright and intellectual property. All components of this website, such as text, graphics, designs, logos, buttons, images, videos, downloadable documents etc., are the property of FAME Santé, unless subject content is provided by users or by third parties.

The user is authorized to view, download, print and distribute information and documents property of FAME Santé under and only under the following conditions:

• The documents and information are used for personal, informational, and in a strictly private setting in accordance with Article L122-5 2 of the French Intellectual Property Code.

• The documents and information are not modified in any way whatsoever.

Furthermore, FAME Santé allows sharing of its contents on social and professional networks on which it is present, while keeping in accord with the conditions listed above. Users must comply with the conditions of use of social networks on which they exchange, the laws and these Terms of Use.

Please note that the rights granted to users are merely authorizations and do not, in any case, constitute a cession of intellectual property rights related to the elements of the website.

Any unauthorized use of content or information on the website, including commercial use, will be prosecuted.

For your inquiries, please contact the website administrator:


2.       Responsibility


Access to the website is possible 24/7. However, FAME Santé reserves the right to suspend, discontinue and / or terminate access to this website in the events of technical difficulties or computer maintenance necessary for its proper functioning.

The provided information on the website is for general information and should not be considered exhaustive. Despite all our efforts, it may not be accurate, current or applicable to the circumstances of some particular cases. The use of information contained in this website is the sole responsibility of each user. They can in no way hold FAME Santé liable or responsible.

Online information should under no circumstances be used for diagnosis or to determine the proper medical treatment to follow. They are not intended to replace the consultation and advice of a physician or medical specialist. Upon the occurrence of a medical problem, it is therefore necessary to seek professional medical assistance. FAME Santé will be, in no case, held liable for any accidents resulting from the consultation of health information available on the website.

The information we provide on this website are subject to numerous replays, however, they may contain errors.

If you find any, please let us know by contacting us at the following address:

We also draw your attention to the fact that the information contained in this website may be changed, corrected and / or supplemented at any time and without warning or notice.


3.       Hyperlinks

The website may contain hyperlinks to other websites and domains. Accordingly, FAME Santé disclaims any responsibility in case the content of these sites violate the laws and regulations in force.

In addition, it is noted that no hypertext link can return the FAME site without express permission of the website Administrator. In the absence of authorization, such a link is considered to constitute the crime of forgery and will be punished.



4.       Cookies


The user is advised that information may be automatically collected through the normal use of the website or the use of cookies, which are automatically placed on the browser of the user.

A cookie is a data block that the website may send the search engine used by the user and can be saved in the user's system. These cookies are designed to seek the interest of users on certain topics.

Cookies sent by contain no personal data within the meaning of Act No. 2004-801 of 6 August 2004.

The user is free to refuse cookies by configuring their system accordingly in consultation with the website. The user must, however, be advised that in case of refusal of cookies, access to certain pages of the website may be directly denied.


5.       Applicable Law


Any difficulty, claim or dispute relating to this website shall be governed by French law. In case of dispute, the courts of Paris shall have exclusive jurisdiction.


6.       Data Protection

In accordance with Articles 32 and following of the Data Protection Act 78-17 of 6th January 1978 amended by Law No. 2004-801 of 6th August 2004, the user declares to be informed that the personal data they communicate, especially by fill-in forms on the website may be transmitted and processed by FAME Santé.

The manager of personal data is the website manager.

The processing of personal data on FAME’s website has been declared to the National Commission for Data Protection and Liberties (CNIL) and is registered under number 1620923.

The information you enter is collected for identification and statistical purposes. They are intended for internal use only and will not in any way be transferred to third parties.
In accordance with applicable law, you have a right to access, modify, rectify, oppose and delete your personal data collected on this website.

You can exercise your rights directly by email: or by postal mail at the following address: PROFEEL Group, 7 ter Cour des Petites Ecuries, 75010 PARIS, France.


7.       Your Account

If you use any of FAME Santé services, you are responsible for maintaining the confidentiality of your account and password, access restrictions to your computer, and, within the limits of what is permitted by applicable law, you agree to be responsible for all activities that have been conducted with your account ID or password. You must take all necessary measures to ensure that your password remains confidential and should inform us immediately if you have reason to believe that your password is known to someone else, or if the password is being or capable of being used in an unauthorized manner. You are responsible for the validity and complete nature of the information you have provided us and to inform us of any changes to such information. You can access and change your information and your account settings through your secure personal space.

You must not use any of FAME Santé services in a way that would cause or could cause an interruption, damage or alteration of a FAME service, or for fraudulent purposes, or in connection with a crime or illegal activity, or for the purpose of causing trouble, nuisance or causes anxiety.

Medical Record

We would like to inform you that your medical records are confidential. Only consulted medical staff and / or medical staff responsible for your care will have access to this information.


8.       Special conditions of social and community spaces

FAME Santé offers dedicated spaces reserved for communication between users and health professionals, and social networks that share contributions and content tools.

The forum is always moderated beforehand. It consists, to the moderator of the website, in checking  if it is necessary to delete or temporarily or permanently exclude, prior to its release, any content that is unrelated to the subject  topic, incorrect (medical, scientific ...), or contrary to the laws and regulations.

Apart from deletion of content, this moderation may lead to delays in publication: These may not appear immediately in the list of online content; due to the time it takes for the moderator to check their mailbox, evaluate and check the validity of the content.

Sharing features and contents from social networks allows us to recommend articles on our website. When you use these features, your browser establishes a direct connection to the servers of the social network in question. Sharing and /or recommending content available on the website therefore appears on it as well as on your profile of the social network in question. We remind you that for all practical purposes, the contributions arising from the use of these features are governed by the terms and conditions of the network in question, and are clearly not within our responsibility.

By sharing your contributions on these websites or through the features described above, you allow FAME Santé to use and reproduce all or part of the contributions in the areas of the Site. In the event that these contributions are protected under copyright, you expressly and graciously yield to FAME Santé all intellectual property rights therein, including the right of reproduction, representation, adaptation, in any medium and any known or as yet unknown to the world and for the legal term of protection of copyright allowing FAME Santé use and reproduce all or part of the contributions in the areas of the Site. FAME Santé is committed to taking the utmost care of the contributions, but shall in no event be liable for any damage related to it. FAME Santé also agrees to reproduce the contributions with the mention of the pseudonym of the author as indicated by the latter.


9.       Resignation

If these Terms of Use are violated, even if no action should be taken on our part, we would still be entitled to use our rights and remedies in any other situation where Such Violations occur.


10.     Contact


FAME Santé France Accueil Médical des Etrangers is a registered trademark of PROFEEL Group, Inc. registered in the Paris Trade and Companies Register under number B PARIS 751 517 426. The head offices of PROFEEL Group are located at 7 ter Cour des Petites Ecuries, 75010 PARIS.